These are some commonly asked questions and problems below. Click on the item or scroll down the page to view the solution.
Q. How much does CheckBook cost?
A. There is a one time registration cost of $14.95 to use CheckBook. If you have tried the trial version of CheckBook and decide you would like to continue using it, you are required to register it. When the registration cost is paid, you will receive a Registration Code to remove the limitations of the trial version of CheckBook. You will no longer see the 30-day trial period reminders when the program is opened and closed, and you will be able to continue saving changes and printing out the information from your account.
Q. What will future upgrades cost?
A. Once you have registered a copy of CheckBook, all future upgrades are free. Even if the price to register a new copy of CheckBook goes up, future updates of the software will continue to be free to already registered customers.
Q. Why is my Registration Code invalid?
A. There could be several reasons for this. A separate Registration Code is required for every computer that a copy of CheckBook that is installed on. If you have reformatted your hard drive and reinstalled CheckBook, you may have to obtain a new Registration Code also. If you have a registered copy of CheckBook and need to obtain a new Registration Code, email Wade Software with the Order Code that is displayed in the trial version reminder window when you start the application and we will send you a new Registration Code.
Q. How do I find the Order Code?
A. The Order Code, which is required to purchase CheckBook, is displayed in the trail version reminder window. This window is displayed when the CheckBook program is started and when it is closed. If you do not see this window when you open or close the application, then your copy of CheckBook has already been registered.
Q. How do I reconcile my transactions with my bank's statement?
A. Update your transaction information by entering in all the transaction that have taken place to the present. Then, for each transaction that has occurred during the statement period, mark that transaction as being cleared or not cleared according to your bank's statement. The amount in the balance column at the bottom of the window should match the balance from you bank's statement.
You can also create your own statement in the reports window by going to the Tools menu and selecting Reports. Select the Statement of Account type of report and fill in the starting and ending dates of the statement period, then press Run. The transactions that have been marked as cleared within the statement dates will be filled into the report. The transactions are grouped by type, similar to your bank's statement, to make it easier to find any discrepancies.
Q. Can CheckBook print checks?
A. No. The CheckBook program does not currently have the ability to print out checks.
Q. Why aren't my transactions being subtracted/added to the balance?
A. Only cleared transactions will be factored into the balance. To clear a transaction, highlight it then press the blue check mark button on the toolbar.
To make all transaction be factored into the balance go to the Tools menu and select the Options item. Under the General tab, check the item that says ' Include Uncleared Transactions In Balance'.
Q. How do I backup my account?
A. Your account file is stored in a file with a .chb extension. You can use the Open and 'Recent Files' options in the File menu to help determine what the file name is. Once you have searched for and located this file on your system, simply back it up to a secondary storage location (floppy disk, CD, USB flash drive, network, etc..).